Promoting positive Mental Health & Well-being.
D R Downes & Associates: your empathetic partner
Case sensitivity assured
By using case management services we understand that going through legal proceedings following an incident or traumatic event can be a highly distressing experience in itself. In our professional experience, this is often compounded by the time, complexity and expense of working via a case management agent. In practice, the client’s case is sub-contracted out from the case management company to a qualified clinician who often receives a fraction of the fee paid to secure the necessary treatment. This means that legal costs are unnecessarily inflated, extending timescales and placing additional pressure on settlements and insurance claims.
This protracted administration process can feel indiscrete, intimidating and dehumanising for the client. Sensitive personal information is passed through several layers of bureaucracy in the chain of treatment and this over complicates the process and contributes to error and delay.
Most importantly, legal representatives and clients always receive a direct and personalised service where they can discuss the necessary treatment and support required to resolve the case in a sensitive, fast and straight forward manner.
